Terms and Conditions of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

By using this site, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of this site following the posting of changes to these terms (including our Privacy Policy) mean you accept those changes.

Effective Date: July 20, 2026 

Version: 1.0

1. About Accordia Group

Accordia Group is a holding entity and brand platform for a family of independent alternative dispute resolution (ADR) firms, including National Arbitration and Mediation (NAM), ADR Support, Salmon & Dulberg, and Alvarez Dispute Resolution (each, a “Member Firm”).

Accordia Group does not itself provide ADR services, accept case intake, employ neutrals, or process case-related data. All ADR services are provided by the Member Firms, each of which maintains its own terms of service, privacy policy, and client agreements. If you are seeking ADR services, please visit the applicable Member Firm’s website.

2. Scope of These Terms

These Terms & Conditions (“Terms”) govern your access to and use of the Accordia Group website located at accordiagroup.com and any redirect domains owned by Accordia Group (collectively, the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

These Terms do not apply to the websites, portals, or services of any Member Firm, which are governed by their own separate terms.

3. Site Content

Content on the Site is provided for general information and marketing purposes only. It is not legal advice, does not create any attorney-client, neutral-party, or professional relationship, and should not be relied upon as a substitute for professional advice. Accordia Group makes no representations or warranties as to the accuracy, completeness, or timeliness of Site content and may modify or remove content at any time without notice.

4. Intellectual Property

All content on the Site – including text, graphics, logos, trademarks, service marks, and the “Accordia Group” name and marks – is owned by or licensed to Accordia Group and is protected by U.S. and international intellectual property laws. You may view and download content for personal, non-commercial reference use only. Any other use, including reproduction, redistribution, framing, scraping, or use for AI/ML training, requires prior written consent from Accordia Group.

Member Firm names, logos, and marks referenced on the Site remain the property of their respective owners.

5. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Submit through the Site any confidential, privileged, personal health information (PHI), payment card data, case content, or party/counsel information. The Site is not a case intake channel.
  • Interfere with or disrupt the Site or attempt to gain unauthorized access to any systems.
  • Use automated means (bots, scrapers, crawlers) to access the Site except as permitted by our robots.txt.
  • Use Site content to train, fine-tune, or ground any artificial intelligence or machine learning model without prior written consent.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, algorithms, or structure of any software, code, or technology used to operate the Site.

6. Links to Third-Party Sites

The Site contains links to Member Firm websites and to third-party sites. Accordia Group does not control and is not responsible for the content, policies, or practices of any linked site. Your use of a Member Firm site is governed by that firm’s own terms and privacy policy.

7. Submissions and Feedback

Any feedback, suggestions, or non-confidential communications you submit through the Site are non-confidential, and you grant Accordia Group a perpetual, worldwide, royalty-free license to use them for any lawful business purpose. Do not send confidential, privileged, or case-related information through the Site.

8. Disclaimers

The Site is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Accordia Group does not warrant that the Site will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, Accordia Group, its Member Firms, and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Site. Accordia Group’s total aggregate liability arising out of or related to the Site will not exceed the greater of one hundred U.S. dollars ($100) or the amount you paid Accordia Group, excluding payment to Member Firm, in the prior 12 months.

10. Indemnification

You agree to indemnify and hold harmless Accordia Group and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or violation of these Terms.

11. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute arising out of or related to these Terms or the Site will be resolved by binding arbitration administered by a mutually agreed neutral ADR provider, on an individual basis. You and Accordia Group waive any right to bring or participate in a class, collective, or representative action. Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property rights.

12. Copyright Concerns

If you believe content on the Site infringes your copyright, contact [email protected] with a description of the material and the basis for your claim. We will review and respond as appropriate.

13. Accessibility

Accordia Group is committed to making the Site accessible and targets conformance with WCAG 2.1 Level AA. If you encounter an accessibility barrier or need a reasonable accommodation, contact [email protected].

14. Changes to These Terms

Accordia Group may update these Terms from time to time. The “Effective Date” at the top reflects the most recent update. Continued use of the Site after changes take effect constitutes acceptance.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Accordia Group regarding your access to and use of the Site and supersede any prior or contemporaneous understandings relating to the Site.

15.3 Force Majeure

Accordia Group will not be liable for any delay, interruption, or failure in the availability or operation of the Site resulting from causes beyond its reasonable control, including but not limited to acts of God; natural disasters; severe weather; fire; flood; epidemic or pandemic; war; terrorism; civil unrest; labor disputes; governmental actions; interruptions in telecommunications, internet, cloud hosting, or utility services; cyberattacks or denial-of-service attacks; or failures of third-party service providers. We will use commercially reasonable efforts to restore the Site as soon as practicable after the event has ended.

15.4 Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

15.5 No Reliance

Information on the Site is provided for general informational purposes only. You acknowledge that you have not relied upon any statement or representation on the Site in deciding to engage any Member Firm or in connection with any dispute resolution matter.

15.6 No Waiver

No failure or delay by Accordia Group to exercise any right under these Terms will operate as a waiver of that right. Any waiver must be in writing to be effective.

16. Contact

Questions about these Terms should be directed to Accordia Group at [email protected]. Accessibility requests should be directed to [email protected]. Privacy inquiries are handled under the Accordia Group Privacy Policy.